1. Observe and protect
Write down the symptoms, limit further damage where it's safe to do so, and gather any past-repair history.
2. Evaluate the house and site
Condition-first factors -- roof area, valleys, tree debris, fascia, downspout placement, final discharge -- outweigh color, especially with a low-lying Tampa Bay peninsula setting exposed to tropical storm downpours.
3. Define a written scope
Define preparation, protection, materials, access, permits, testing, cleanup, restoration, exclusions, and change orders.
4. Compare providers
Verify credentials and compare the reasoning and boundaries behind each proposal—not only the total.
5. Inspect closeout
Verify testing, cleanup, documentation, warranty terms, and remaining maintenance responsibilities.